That is, reflect in your return policy how you will help your customers in this situation.
To do this, they can exercise their right to return the product received under current laws. They include the obligation to publish how returns are made in any company that sells goods and services, regardless of whether it is in a physical location or through its website.
Next We will
See how to create the document of your return policy so that you can publish it and minimize the Georgia Phone Numbers impact on your income of this action, at the same time that you manage to optimize the interaction with your clients by reducing messages by receiving fewer complaints in your email inbox. .
*article with updated content in 2022
what is the return policy?
The average is $1.72 CPC. Cost Per Mille (CPM) is the cost per 1000 impressions. This is most often measured for brand awareness. Bar chart depicting average cost-per-click in Faceobook ads across all industries. 16. CPA For campaigns with specific actions. like an app install. cost per action (CPA) is measured per action. The user will need to click the button for you
To find what they want to acquire.
Let’s see them in detail:
1. What period of time should be marked to return the order?
You can put it however you want ( “10 business days” , “14 calendar days from the delivery date” , etc.), but it is essential to be subject to current regulations for any purchase of goods and services made in spain. The general law for the defense of consumers and users establishes that consumers have 14 days to be able to return the purchase made in any business, whether physical or online.
This term is not rigid, since companies can, if they wish, extend the number of days to exercise this right, but it must never be less. If we enter cases of delivery of orders in several packages, the time does not start running until the delivery of the last package sent has been made.
In Physical Stores
2. How will your customers be able to request a refund?
Among the routes included in the second group, are:
the customer service telephone number, which will be available during the time slot you determine
create an email address
contact form within the online store
customer service chat, if applicable
in any case, you must make it clear to the customer that they must have on hand or present their purchase invoice in order to correctly process the return. Oh, and you must also inform him of the period of time it will take to complete the process.